سياسة الاسترداد

At Glow by Dii, every piece is carefully checked before it’s shipped to you. Please read our policy before placing your order.

Inspection on delivery

You’re welcome to inspect your order in front of the courier before accepting it. Please make sure the item matches the photos on our website in design, color and fabric.

Trying items on is not available, as all our pieces come in one size.

If anything doesn’t match what you ordered, please don’t accept the order and contact us right away.

No returns or exchanges

Once the order is accepted from the courier, it is considered final. We do not offer returns, refunds or exchanges for any other reason, including change of mind.

Defective items

If you receive an item with a manufacturing defect, we’ll exchange it for the same model only. Please contact us within [48 hours] of receiving your order, with clear photos of the defect and your order number.

Exchanges are subject to availability of the same model.

Contact us

For any questions, reach us